Comprehensive Concept of Risk Management

Comprehensive risk management to ensure business development.

1.Market Risk

Provides exchange rate products with wide scenario coverage and high efficiency which are more in line with the actual needs of global e-commerce development and help you better deal with market risks in overseas business.

2.Operational Risk

We actively promote the reengineering of the management structure and business processes, continuously improve the internal control system and compliance procedures to provide you with reliable services.

3.Legal Risk

We have established a forward-looking legal risk prevention mechanism to fully understand the relevant legal risks and take relevant management measures in advance before the expansion of new business and new markets, so as to protect your business development.

4.Country Risk

We are aware to global changes and various emergencies, and adjust our risk control strategies according to the changes in risk factors, and give you effective response plans to work with you.

Risk Solutions for Payment Service

1.Accurate identification of risk behaviors

Intelligent risk management engine protects your business from fraudsters.
HKgalaxy will provide personalized risk control strategies based on customers' industries and risk perceptions. All-round protection for customers through data accumulation and rapid adaptation to various fraud patterns.

2.Professional Chargeback Management

Adopting self-developed risk control system and combining with third-party anti-fraud service providers, the user behavior profile is analyzed and summarized under the big data analysis and machine learning. Real-time risk scanning of transactions and user behavior to distinguish fraudsters from customers and stop fraudulent transactions from being generated accurately.

3.Professional Chargeback Management

Diversified chargeback processing and intelligent chargeback appeal template further improves your processing efficiency. Regularly monitoring customers with potential risk of chargebacks reduces your chargebacks and losses.

4.Secure Authentication

3DS 2.X Payer Authentication is the new authentication protocol for online card payments which conducts a smoother strengthened verification of transactions to reduce the risk of fraud and improve the consumer's shopping experience, helping protect merchants from fraudsters.